Can I pay my order via instalments?

Yes you can?  These are the conditions that must be meet if you choose to pay via instalment.

  • Your order total must exceed £150 but be less than £1000
  • Payments must be made monthly over 3 consecutive months by 3 equal monthly instalments
  • 1/3 of the total order is to be paid as a deposit and this secures your order.
  • the order will be despatched upon completion of all payment.

If you would like to proceed please email us at with the following information as we will need to produce manual invoices via PayPal (you will have full consumer protection as per normal)

  • a list of the item(s) you would like to secure
  • your PayPal email address so that we can send you a PayPal invoice with a monthly instalment option.
  • your names & delivery address

We will issue you with a detailed invoice for the 1st installment within 2 working days of receipt of your email. Shipping costs will be added and spread over the 3 installments. If you reside outside of the EuroZone VAT (sales tax) of 20% will be deducted from all silver purchases.

Shipping Costs



  • Insured next day delivery within the UK is a flat rate of £6:00/order for insured signed for delivery. We will email you a Royal Mail tracking number the following business day after you have placed your order.

POSTAGE TO THE FOLLOWING REGIONS IS NOW POSSIBLE THROUGH OUR CHECK OUT FACILITY: Argentina, Australia, Austria, Belgium, Brazil, Bulgaria, Canada, Chile, China, Croatia, Cyprus, Czech Republic, Denmark, Egypt, Finland, France, Germany, Gibraltar, Guernsey, Hong Kong, Hungry, Iceland, Indonesia, Isle of Man, Israel, Italy, Japan, Jersey, Liechtenstein, Luxembourg, Malaysia, Malta, Morocco, Netherlands, New Zealand, Norway, Paraguay, Philippines, Poland, Portugal, Qatar, Republic of Ireland, Russia, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, United Arab Emirates, United States, Uruguay

  • Shipping will cost a flat rate of £16/order for items totaling less than £500 (free if the shipping coupon allows).  You will receive your order within 10 working days. We will not post gold items larger than 1/4oz outside of the UK.


  • No you will not. Once you enter your full address and the country that the order is being shipped to, VAT of 20% will automatically be deducted at the checkout page. This includes those regions with a tax free status within Europe.


  • Please contact us on info@minted-uk for a shipping quote.

I have placed my order online, what happens next?

You will receive a confirmation of order to your email address. For bullion products the prices for the coins will be fixed at this point - please note that this confirmation does not as yet include final delivery costs if your order exceeds £2,500. During normal business hours we will send you an invoice within 24 hours itemising your purchase and insured delivery costs. If you have not already paid directly through PayPal at checkout please organise payment within 1 working day of receiving a proforma invoice, or at the latest, the day after as will be expecting your payment to have cleared within three working days.  After the funds have been cleared into our account we will ship your purchase to the required address. We will notify you by email at this point of an anticipated delivery time.  Any payments that have not been received within six working days from the invoice despatch date will be considered cancelled orders and we reserve the right to refuse any future orders that you may place.

We send all of our parcels via Royal Mail Special Delivery, which is fully insured and a next day service. In order to provide the cheapest possible prices for our coins we have to charge a small amount for postage & packing. Postal prices are inclusive of VAT. We are unable to post orders that exceed £2500 however a courier's fee will be added for orders exceeding this amount and we will advice this on your invoice.

How can I pay?

Payment through the site is totally secure through Paypal using either credit or debit cards. You do not need to have a Paypal account as you can use their payment  facility as a guest. We do NOT process the payment via our site. It is completely secure and guaranteed. The Minted-UK website never even sees any of your personal data.

If you are paying via instalment we will issue you a pro-forma invoice. In this case payment can also be made by direct debit into our account or via PayPal as above. We will update your invoice and forward a copy noting each payment that has been completed.

Delivery after  the final BACS transfer will be initiated once funds have been cleared, usually 3 working days. All orders need to be paid by the person who ordered from us and whose name appears on the invoice. Invoice name and bank account name need to match in order for payments to be accepted.

Can I pick up my order?

For security reasons we do not hold any stock at our offices and therefore picking up from our premises is not possible.

Do you offer safe custody facilities?

We do not offer a safe custody facilty, however if you are interested in this kind of facilty please explore the following links.

HSBC service is for Premier customers only

Can I have my order delivered to a PO.Box?

Because all orders are sent insured post we cannot ship to a P.O. Box. All shipments need to be signed for upon delivery and we therefore need to ship to an address where somebody is available for signature. A business address is ideal for this purpose.

Is there any obligation to notify H.M.R.C. of my purchases?

According to HMRC's regulations we will ask you for certified and recent proof of address and certified proof of identity when you make gold purchases worth 5,000 GBP in a single transaction or worth 10,000 GBP in several transaction in the course of 12 months. We will not proactively send these documents to HMRC but keep them on file together with your order details and invoice in case HMRC wishes to check.

Why is my coins face value so low?


We're often asked why a bullion coin has a face value so much lower than the intrinsic value of the gold, silver or platinum from which it's made. Having an official face value is part of what gives coined bullion its legal tender status. Although the face value represents the price for which the Reserve Bank of Australia would redeem an Australia bullion coin, in reality, it's nothing more than a nominal figure advised by Federal Treasury.

Take our 1oz Gold Kangaroo coin, for example, which has a face value of $100. That's a ridiculously low figure compared to the value of its actual gold content, which is tied to the 'spot' market. So while it is important for investors to ensure their bullion coins do have an official face value, they need take little notice of it thereafter.

By selling your bullion coins to The Perth Mint or a reputable coin dealer, you'll receive much more - a fair price close to the metal's prevailing spot rate. And if it's highly sought-after, the coin could have some numismatic value, meaning you may be able to find someone willing to pay a premium!

Not found the answer?

Feel free to contact us directly for answers

07504 421564